About this role
Job summary
We are looking to employ a hardworking, conscientious individual who will work as Team Administrator, part time - 22.5 hours within the HHR Perinatal Team based at North Moor House in Northallerton
The successful candidate will be required to provide comprehensive administrative services to the HHR Perinatal Team, including dealing with both incoming and outgoing telephone calls, booking appointments, managing busy central team inboxes, uploading patient referrals in a timely way, ordering stationary and travel bookings as well as general office duties.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work.
They will have an eye for detail, be organised and work to a high degree of accuracy whilst in a very busy role.
As a team player, you'll be able to be flexible and also prioritise your work in order to meet deadlines and have a customer focused approach. Previous experience of working within the NHS is desirable but not essential, as full training will be provided.
Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential. They will be able to effectively and clearly communicate with colleagues, service users and their families.
You are required to have a Level 3 qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration and key skills/functional skills in literacy and numeracy Level 2. Experience of working in a busy administrative environment and be proficient in the use of MS Office with experience of patient records systems is required.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description Job responsibilities
Our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for whilst aiming to provide timely treatment.
Were committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work.
They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support the team.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person Specification
Qualifications Essential
Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Desirable
Level 3 in Business Administration. RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
Experience Essential
Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information). Customer Service experience (face to face, answering calls, correspondence). Experience of organising completing demands and workloads. Experience of setting up and maintenance of administrative systems and processes. Experience of working autonomously and proactively
Desirable
Experience of supporting/supervising staff. Experience of handling monies and working within financial guidelines.
Knowledge Essential
Comprehensive knowledge of Microsoft Office applications. Understanding of data protection and the need for confidentiality and how to maintain this. Knowledge of office systems and processes.
Desirable
Knowledge of NHS systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Tees Esk and Wear Valleys NHS Foundation Trust
Address North Moor House
North Moor Road
Northallerton
DL6 2FG
United Kingdom
Employer's website https://www.tewv.nhs.uk/ (Opens in a new tab)