About this role
Job summary
We are on a mission to reshape the way we work with our patients to provide personalised care. We are excited to be recruiting a Social Prescriber to join our Social Prescribing team and work within our growing wider team in Southampton West Primary Care Network. This role is pivotal to achieving the changes we are aiming for, and we are investing in creating a well-supported and expanding multi-disciplinary PCN team working across our diverse population.
As a Social Prescriber you will help patients connect to activities, groups, and services in the community to meet the practical, social and emotional needs that affect their health and wellbeing. The Social Prescriber role gives patients time, focusing on what matters to me?. The support allows patients to take control of their health and wellbeing.
Main duties of the job
Social Prescribers are a key part of our Primary Care Network multidisciplinary team. They work alongside our integrated team of Health & Wellbeing Coaches, Peer Support Workers, Mental Health Practitioners and Care Coordinators to provide an all-encompassing approach to personalised care and promote and embed the personalised care approach across the PCN.
Social prescribing link workers work collaboratively across the health and care system, targeting populations with greatest need and risk of health inequalities. They collaborate with partners to identify gaps in provision and support community offers to be accessible and sustainable.
Social Prescribers manage and prioritise a caseload, according to the needs, priorities and support required by individuals in the caseload. They identify when a persons needs are beyond the scope of the Social Prescribing role and refer them back to other health professionals or organisations.
About us
Southampton West Primary Care Network
Southampton West Primary Care Network (PCN) consists of the 9 GP surgeries in the west of the City and covers 84,000 patients. Our mission is to work collaboratively to develop high quality services for our patients, so that we can improve health outcomes that enable people to live well, for longer, whilst developing resilient primary care.
The PCN already hosts a strong and supportive multi-disciplinary wellbeing team consisting of mental health practitioners, peer support workers, social prescribers, care coordinators, Health and Wellbeing Coaches, Pharmacists, and First Contact Physiotherapist.
Job description Job responsibilities
To undertake holistic assessments and co-design Health and Well-being Plans with individual service users, identifying support needs to ensure maximum engagement in improving their health and wellbeing.
Develop trusting relationships by giving people time and focus on what matters to them
To provide service users with continuity and a coordinated experience of care, remaining a point of contact throughout the individuals social prescription.
Take a holistic approach, based on the persons priorities, and the wider determinants of health. The role will require social prescribing link workers to manage and prioritise their own caseload, in accordance with the health and wellbeing needs of their population.
To work in partnership with all voluntary and community organisations to build a comprehensive database of local resources to design and support the Social Prescription Menu.
Identify and engage effectively in a non-judgemental and respectful manor with members of the community from all backgrounds, abilities and ages, listening and interpreting complex health information into understandable terms about health and health improvement.
To support and develop GPs and primary care health teams knowledge on how to identify patients suitable for social prescribing service referral on a quarterly basis.
Utilise and maintain comprehensive data and evaluation systems, including individual health outcome tools.
Support the development of the service taking into consideration feedback from service users, PCN member practices, and other local services Social Prescribers work collaboratively with
To keep records of your work and adhere to confidentiality, information sharing protocols and provide monitoring information as required.
Dimensions
The role requires social prescribing link workers to manage and prioritise their own referrals in accordance with the health and wellbeing needs of their population. Where required and as appropriate, the social prescribing link workers will refer people back to other health and social care organisations within the city where appropriate.
Key Result Areas
Improved health and quality of life
Increased patient satisfaction
Fewer primary care consultations
Reductions in the number of hospital admissions, visits to Accident and Emergency, and outpatient attendances
A decrease in the use of wider hospital resources
Reduction in 999 calls.
Increased awareness of non-health interventions.
Person Specification
Qualifications Essential
Must be qualified to GCSE or above A health, social care, counseling or other relevant professional or academic qualification
Desirable
Degree level /similar in Health or a care discipline
Experience Essential
NHS experience health care provider or community services
Desirable
Worked previously in social prescribing Previously worked within primary care
Knowledge and Skills Essential
Current clean driving licence Good communicator Skilful in networking Excellent interpersonal skills Passion to help others Ability to work across multiple agencies in health and social care Work non judgementally with a wide cohort of people Demonstrate high levels of emotional intelligence Experience in giving Health advice to individuals Proven skills in collating information and data on community resources and organising these in up-to-date and accessible formats for a range of different service users from various communities. Excellent record keeping skills and the proven ability to write comprehensive reports for a variety of stakeholders. Excellent IT skills and ability to do own administration using database, Powerpoint, SystmOne, EMIS, and other IT packages. The ability to work autonomously and to plan, prioritise work under pressure and adapt to new models of working. A proven understanding of safeguarding for children and vulnerable adults and ability to implement relevant policies and procedures. Excellent holistic assessment as well as consultation skills and experience of providing empowering support to adults in a planned and structured way to improve health, recovery and well-being outcomes.
Desirable
Knowledge of social care systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Southampton West PCN Limited
Address Shirley Health Partnership
Shirley Health Partnership
355 Shirley Road
Southampton
SO15 5jd
United Kingdom
Employer's website https://www.southamptonwestpcn.co.uk/ (Opens in a new tab)