About this role
Job summary
We are looking for an organised and proactive Administrator to support the Guardian of Safe and Flexible Working in ensuring compliance with the 2026 Terms and Conditions for Resident Doctors. In this varied role, you will provide high-quality administrative support, monitor and manage exception reporting processes, maintain accurate records and databases, and produce regular reports to support decision making.
You will be a key point of contact for resident doctors, educational supervisors and managers, providing advice, coordinating communications and helping to ensure contractual deadlines are met. The role also involves analysing data, identifying trends, escalating immediate safety concerns and supporting the Resident Doctor Forum.
The successful candidate will have experience in an office environment, strong IT skills, including Microsoft Office, and the ability to manipulate data and produce reports. Excellent communication, organisational and interpersonal skills are essential, along with the ability to work independently and handle confidential information professionally.
This is an excellent role for someone who enjoys working with data, coordinating processes and contributing to the delivery of safe and effective healthcare services.
Main duties of the job
Provide a professional, effective and efficient administrative support function to the Guardian.
Collate and provide information to support Health Board compliance with the 2026 Terms and Conditions for Resident Doctors.
Receive, and where necessary, escalate exception reports.
Compile weekly and quarterly reports.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications / Knowledge Essential
Minimum GCSE grade A-C or equivalent in Maths and English Knowledge of MS office suite
Desirable
Knowledge of medical rotas and the terms and conditions for medical staff
Experience Essential
Prior experience working within an office environment Ability to manipulate data to produce reports
Skills and Attributes Essential
Excellent written and verbal communication skills, ability to develop good interpersonal working relationships Able to manipulate data and produce spreadsheets and reports, data entry and excellent keyboard skills
Desirable
Welsh Language Speaking/Listening Skills at Level 3 or above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Cwm Taf Morgannwg University Health Board
Address Yr Hyb
Unit 2 Gwaun Elai
Pontyclun
CF72 8UX
United Kingdom
Employer's website https://joinctm.wales/ (Opens in a new tab)