About this role
Job summary
We are looking for an enthusiastic Ward Assistant / Porter to join our Medicine Division supporting the clinical teams.
This is a very busy area which provides the focal point for receiving emergency medical admissions, patients, visitors and staff to the ward. You will be joining a dedicated clinical team that supports patient care within the clinical ward environment. The role is essential in ensuring safe provision of care in transferring of patients around the trust and supporting the nursing team.
The patient is at the centre of everything we do. Our experience is creating a patient focused service offering the very best in healthcare support meeting the needs of our patients. Now we are looking for new members of our team with the personality and passion to do them justice, providing our service users the very best we can offer.
You should be able to work with minimum supervision, being able to use your own initiative and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service.
Successful candidates should have a flexible approach, possess excellent communication skills, and able to work as part of a team or independently.
Main duties of the job
Provide safe escort for patients, transferring to and from Medical areas as appropriate to their needs or as directed by a qualified member of staff.
Use various modes of transport (e.g. beds & wheelchairs) to transport patients requiring ongoing intense effort throughout the day (e.g. pushing/pulling patients on beds across the site.)
Ensure the timely transfer of patients, including pre-transfer checks and appropriate documentation has been completed (e.g. correct patient identification) and act accordingly
To answer telephone calls, taking and passing on messages
Act as patient advocate.
Keep the ward in a tidy state and complete daily cleaning tasks to maintain the expected standard.
Deliver and collect equipment from stores as requested by nursing team and this will include collection of medications from pharmacy when patients are being discharged home.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.
RCHTis responsible forthe provision of services at three main sites with approximately 780 inpatient beds:
Royal Cornwall Hospital in Truro
St Michael's Hospital in Hayle
West Cornwall Hospital in Penzance
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as ourfacilities,andare committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting andretaininghighly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Skills Essential
GCSE in English and Maths, grade 9 to 4 (A* to C) or equivalent
Desirable
Good communication skills Ability to communicate accurately both written and verbally to patients and the multidisciplinary team Previous experience of working in a busy ward environment
Hospital Experience Essential
Able to demonstrate previous hospital experience
Desirable
Previous training completed for a hospital based role
Communication Desirable
Ability to work independently using own initiative Able to carry out moving and handling of patients following trust training course
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)