About this role
Job summary
Are you looking for your next exciting challenge? Are you an experienced frontline leader and passionate about inclusivity? Are you a value based leader and keen to work with our staff and service users?
This is a fantastic opportunity to join the Birmingham & Solihull Urgent Care Directorate, a well-established team with an extremely motivated and innovative workforce. We are looking for a similarly driven and creative professional to develop and lead the team.
Working within the Urgent care Directorate as a patient flow manager, you will be responsible to ensure
Attending Ward Round Planning discharge early Liaising with other professionals including locality patient flow managers and Senior Urgent Care Nurse Attending deep dive meeting Attending Section 117 meeting Managing complex discharges Coordinating professionals Reducing delays in discharges You will need:
Excellent communication skillsLeadership qualitiesAbilities to work collaboratively with partner agenciesExperience of managing change and leading staff.Ability to make sound clinical decisions in collaboration and offer support to staff as needed
Main duties of the job
As a Patient Flow Manager, you will be responsible to coordinates safe, timely, and effective discharge from hospital or inpatient care back to the community or another care setting.
Key responsibilities usually include:
Planning discharge early by identifying patient needs, risks, barriers, and expected discharge dates. Coordinating professionals such as doctors, nurses, social workers, occupational therapists, physiotherapists, community teams, housing, and voluntary services. Ensuring safe aftercare by arranging follow-up appointments, medication, care packages, equipment, transport, and community support. Managing complex discharges, including safeguarding concerns, homelessness, mental health needs, capacity issues, and delayed transfers of care. Supporting communication with patients, families, carers, ward teams, and external agencies. Reducing delays by escalating barriers, tracking discharge progress, and ensuring actions are completed. Maintaining governance and documentation, including discharge plans, risk assessments, referrals, and escalation records. Section 117 Aftercare responsibilities, helps ensure that discharge is clinically safe, legally compliant, and aligned with care planning requirements such as CPA, safeguarding, Mental Health Act considerations, section 117 aftercare where relevant, and effective liaison with community mental health services.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description Job responsibilities
Please refer to the Job Description and Person Specification for further details for further details.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person Specification
Skills and Knowledge Essential
Admission / Discharge experience RMHN/RLDN Degree level Qualification Knowledge of Services in the Patient Care Pathway
Desirable
System working - ICB, Ambulance, Police and other professionals Working within the Acute and Urgent care Environment Knowledge of Mental Health Act in Urgent/Acute Care
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust
Address Oleaster Centre
6 Mindelsohn Crescent
Edgbaston
B15 2SY
United Kingdom
Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)