About this role
Job summary
Job title: Bank Care Assistant
Role open to applications: Until 15th September 2026. Interview date TBC
Location: Dove House Hospice, Chamberlain Road, Hull, HU8 8DH
Salary: £13.11 to £13.27 per hour depending on experience
Salary enhancements: Bank Holiday Pay x 0.6 of the hourly rate Saturday Enhancement x 0.3 of the hourly rate Sunday Enhancement x 0.6 of the hourly rate Unsocial Hours Enhancement (after 8pm) x 0.3 of the hourly rate
Main duties of the job As a Bank Care Assistant, you will provide high-quality, person-centred care and support to individuals, helping them maintain their dignity, independence and wellbeing. Working as part of a dedicated care team, you will assist with daily living activities, provide emotional support, and ensure a safe, comfortable and caring environment for those in your care.
About us Dove House Hospice supports patients with life limiting illnesses to live every moment. It is our vision to provide a sustainable, comfortable and caring environment in which to offer exceptional, specialist palliative care to patients, carers and their families. All roles throughout our organisation contribute to making this vision a reality for those living in Hull and the East Riding of Yorkshire who rely on us to provide the care that is right for them, in the place of their choice.
Job description Job responsibilities
MAIN RESPONSIBILITIES: 1.Be aware of the patients care plans and report back to the nurse in charge regarding the care and support delivered to the patient for the duration of a shift.
2.When requested by the nurse in charge, take part in the nursing handover.
3.Communicate appropriately with patients, their carers and relatives and other visitors to the Hospice.
4.Communicate appropriately with all staff, liaising with other departments and attend departmental meetings as requested.
5.Under the direction of the nurse in charge, keep all patient and ward areas clean and tidy reporting any concerns to the nurse in charge.
6.Report any complaints or concerns raised by patients, families or visitors to the nurse in charge.
7.Participate in the orientation and induction of new paid and unpaid staff, students and visitors to the inpatient unit.
8.Under the direction of the nurse in charge, work alongside and support volunteers working on the inpatient unit.
9.Encourage and assist patients and relatives to complete person-centred information.
10.Refer to person centred information and to support the delivery of care to patients and those important to them
11.Attend statutory training as requested
12.Undertake any other relevant duties as reasonably requested by the Senior Sister.
NB This job description may be amended in consultation with the post holder in the light of on-going, changing Organisational needs.
Person Specification
Experience Essential
1. Excellent interpersonal skills 2. The ability to work well within a multi-disciplinary setting 3. Excellent understanding of the hospice and palliative care 4. Experience of providing person centred care 5. Able to work on a rota basis involving shifts, nights and weekends.
Desirable
Experience of caring for people in a palliative care setting.
Qualifications Essential
1.Evidence of recent care experience 2.Evidence of relevant Health & Social Care training/qualification, including the Care Certificate, or willingness to work towards
Desirable
NVQ Level 3 Health and Social Care or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Dove House Hospice
Address Dove House Hospice
Chamberlain Road
Hull
HU8 8DH
United Kingdom
Employer's website https://opportunities.dovehouse.org.uk/DoveHouse/Home (Opens in a new tab)