About this role
We are currently seeking an Admissions Supervisor to join oversee our night shift team at Montrose Behavioral Health Hospital. Our mission is to deliver personalized care to individuals experiencing mental health disorders and co-occurring substance use issues. Our comprehensive continuum of care offers the community a range of effective behavioral health treatment options. We provide premier inpatient services for children ages 5–12, adolescents ages 13–17, adults 18 and older, and seniors 55 and older. In addition, we offer outpatient programs for both adolescents and adults. PURPOSE STATEMENT: Supervise the nightly operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all precertification's. Hours 9pm-7am Every other weekend MUST BE COMFORTABLE WORKING AND WALKING BETWEEN BOTH BUILDINGS
ESSENTIAL FUNCTIONS:
• For assigned shift will plan, assign, supervise, perform required duties to ensure patient safety and the efficiency of the department. • Prioritization of potential admissions, considering patient needs and the facility's capability and capacity to meet that need in the most appropriate and manner. • Knowledge of milieu management. • Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients. • Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.
• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members. • Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions. • Participate in staff training by serving as a preceptor for new admission team employees. • Report shift challenges promptly to AOC, Admissions Manager or Admissions Director. • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS:
• Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN.
• Two or more years' experience in a healthcare admissions role required. • One or more years' supervisory experience required. • Must have licensure- LPC, LMSW etc LICENSES/DESIGNATIONS/CERTIFICATIONS:
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). • First aid may be required based on state or facility. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. AHMKT #LI-MBHH