About this role
About us:
Schedule:
Benefits of Joining Our Team: • Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us • Competitive compensation • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education • Attend social and CE events to network with dental professionals in your community • Work-life balance and flexibility • Access to modernized technology to provide optimal oral care to patients
Responsibilities: • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps • Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments • Manage potential cancellations and overcome objections to motivate the patient to keep the appointment • Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner • Effectively manage the recall system and accurately maintain the patient database • Process referral letters and other patient correspondence upon receipt from the provider • Manage and file all patient records and charts • Demonstrate active listening and empathy to patients using effective communication skills
About You: • Minimum 1 year of Administrator experience • Clinical background considered an asset • Experience with Dental software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.