About this role
Responsibilities
• Support delivery of the GFM operational resilience and reliability roadmap through structured analysis, documentation, and execution support. • Assist in front-to-back process standardization and operational improvement initiatives to strengthen controls and reduce manual risk. • Support development and maintenance of process, architecture, and control artefacts in line with COO and operational risk standards. • Work closely with Operations, Technology, and Business teams to support implementation of target operating models and remediation actions. • Conduct process mapping, fact-finding, and analysis to identify control gaps, inefficiencies, and operational vulnerabilities. • Prepare and maintain documentation including process flows, risk and control assessments, and issue remediation tracking. • Support coordination and communication across stakeholders on operational issues, risks, dependencies, and delivery progress. • Perform data collection and analysis to support operational performance, incident trends, and continuous improvement initiatives. • Execute testing, validation, and assurance activities to confirm adherence to defined processes, standards, and control frameworks. Requirements
• 4–6 years of experience in operations, operational risk, business analysis, or process improvement roles within banking or financial services. • Foundational understanding of Global Financial Markets operations, workflows, and systems. • Demonstrated experience leveraging Generative AI, including LLMs and agent‑based solutions, to improve business processes, operational efficiency, or decision‑making in an enterprise or regulated environment. • Experience documenting operational processes, controls, and requirements. • Exposure to control remediation, audit responses, or operational transformation initiatives. • Strong analytical skills with attention to detail and ability to structure operational information. • Effective communication skills and ability to work across Operations, Technology, and Business teams. • Ability to manage multiple execution-focused tasks in a dynamic environment. • Bachelor's degree in Business, Finance, Technology, Engineering, or related discipline.
Location: DBS Asia Central Job: Digital Schedule: Regular Employee Status: Full time