About this role
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Pledge for Success:
We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
Provides world class guest service on our gaming floor, taking drink orders, serving alcohol and non-alcoholic beverages to guests, and taking payment for purchases in accordance with departmental procedures.
Duties and Responsibilities:
• Promotes superior guest service. • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. • Provides coaching and training to Beverage Servers. • Serves as a liaison between Beverage Servers and management team. • Uses point of sale terminal and completes other cashiering functions. • Consistently applies knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service, and shutoff procedures. • Responsible for the handling all payment methods. • Maintains confidentiality of sensitive information. • Performs other duties as assigned.
Minimum Qualifications:
• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). • One year of experience serving in a high-volume food and beverage setting. • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment. • A successful candidate must be over 21 years of age. • Must be dependable, flexible, and available to work any shift, especially nights and weekends. • This is a standing position, and includes bending and lifting, you must be able to do this job effectively for an 8-hour shift. • Must be able to lift 25 lbs. • Must be willing to work in a smoking environment. • Must be willing to adhere to company health and safety measures.
Preferred Qualifications:
• One year of experience Supervising in a high-volume food and beverage setting.
Work Shift:
Knock, knock. Hear that sound? That's opportunity!