About this role
Key Areas of Responsibilities
• Provide Trading Platform Support (NSEIX – NEAT) • Manage incident, change, and problem resolution processes • Deliver desktop support and administer IT infrastructure systems • Implement and monitor IT governance and compliance frameworks • Identify, assess, and mitigate IT risks • Plan, coordinate, and test disaster recovery and business continuity strategies • Collaborate with and manage relationships with vendors and stakeholders • Oversee data center operations to ensure optimal performance and availability • Conduct application and exchange audits to meet regulatory and operational standards
Requirements
• Manage IT operations, trading applications, servers, desktop and network infrastructure for trading. • Oversee data center management, compliance audits, and NSEIX exchange application support (NEAT). • Lead vendor coordination and implement disaster recovery strategies. • Perform BOD EOD support for trading application • Ensure maximum uptime for trading platforms and back office applications. • Establish backup and restoration processes for systems. • Maintain asset records, tickets, updates, and documentation as per ITIL processes. • Strong knowledge of Windows 11, O365, Windows/Linux Server OS preferred. • Hands-on experience with ticketing tools (e.g., ServiceNow). • Exposure to working directly with end customers/business, vendors, and project stakeholders. • Good communication and technical skills. • Knowledge of NSE IX Exchange Regulations & Compliance. • Experience handling exchange IT audits • Minimum 4-10 years in front office/back-office infrastructure and trading application support. • ITIL process adherence (change, release, incident, problem management). • Degree in Computer Science, Software Engineering, or related field. • Strong command of spoken and written English. • Regional experience preferred.
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