About this role
Are you a "people person" who thrives in a fast-paced, health-focused environment? *Durham Spine Care* is looking for a dedicated and coachable *Patient Care Coordinator* to join our award-winning team.
In this role, you aren?t just a receptionist; you are a vital part of our patients? recovery journeys. You will be responsible for the "front-of-house" experience, ensuring consistency, organization, and most importantly helping our patients stay committed to their prescribed care programs.
*Key Responsibilities*
* *Patient Advocacy:* Actively encourage and help patients commit to their treatment plans to ensure the best health outcomes. * *Front Desk Mastery:* Manage check-ins, professional scheduling, and patient billing with high accuracy. * *Administrative Flow:* Maintain a consistent and organized front desk environment, handling multitasking with ease.
*What We?re Looking For*
* *Experience:* Previous experience working in a *Physiotherapy or Chiropractic* clinic or a rehabilitation setting is *required*. Familiarity with Telus Health is an asset. Knowledge of Universal or Walnut software is a major plus. * *Soft Skills:* You are highly coachable, professional, and possess excellent communication skills. * *Reliability:* We are looking for a reliable person who can work all 4 days without any conflicts with other work or school commitments .
*Why Join Us?*
* *Reputation:* Join a modern, progressive office with over 15 years of excellence in the Ajax community. * *Growth:* We provide a safe, caring work environment with incentives to earn extra compensation based on clinic performance and goal hitting. * *Impact:* Work in a team-oriented environment where your work directly contributes to the well-being of our community.
*Location:* *Pay:* $20 -$21 per hour (plus performance-based incentives)
*Hours*: Monday to Thursday 3:45-7:45pm
Job Types: Full-time, Permanent
Pay: $20.00-$21.00 per hour
Expected hours: 12.0 ? 15.0 per week
Experience: * physiotherapy/chiropractic/rehabilitation clinic: 1 year (required)
Work Location: In person