About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Staff accommodation available. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Word processing software. Computerized bookkeeping system. Central reservation system (CRS). Internet. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Initiative. Outgoing. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Employment terms options: Early morning. Evening. Shift. Flexible hours. Morning. Night. Experience: No experience (will train). Employment terms options: On call. Day. Weekend. Overtime available. Other benefits: Free parking available. Learning/training paid by employer. On-site housing options. Team building opportunities.