About this role
Education: Secondary (high) school graduation certificate. Work setting: Information technology (IT) consulting. Tasks: Determine and establish office procedures and routines. Schedule and confirm appointments. Manage contracts. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Respond to employee questions and complaints. Order office supplies and maintain inventory. Greet people and direct them to contacts or service areas. Set up and maintain manual and computerized information filing systems. Type and proofread correspondence, forms and other documents. Perform data entry. Provide customer service. Maintain and manage digital database. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Google Docs. MS Excel. MS Outlook. MS Windows. MS Word. Electronic scheduler. Database software. Social Media. Adobe Acrobat Reader. LinkedIn. Electronic mail. Area of specialization: Correspondence. Reports and records. Contracts. Manuscripts, publications or theses. Work conditions and physical capabilities: Ability to work independently. Work under pressure. Attention to detail. Repetitive tasks. Personal suitability: Ability to multitask. Excellent oral communication. Excellent written communication. Organized. Team player. Time management. Adaptability. Dependability. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years. Employment terms options: Day. Other benefits: Free parking available. Other benefits.