About this role
Education: No degree, certificate or diploma. Work site environment: Hot. Noisy. Odours. Work setting: Hotel, motel, resort. Tasks: Must be of legal age to mix and serve alcoholic beverages. Address customers' complaints or concerns. Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings. Describe menu items including daily specials for customers. Advise on menu selections. Balance cash and record sales. Clear and clean tables, trays and chairs. Describe and advise on wine selection. Greet patrons, present menus, make recommendations and answer questions regarding food and beverages. Serve food and beverages. Take orders and relay to kitchen and bar staff. Assist clients/guests with special needs. Provide customer service. Computer and technology knowledge: Point of sale system. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Bending, crouching, kneeling. Fast-paced environment. Handling heavy loads. Physically demanding. Standing for extended periods. Work under pressure. Weight handling: Up to 13.5 kg (30 lbs). Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Employment terms options: Early morning. Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Morning. Night. On call. Day. Weekend. Health benefits: Dental plan. Disability benefits. Health care plan. Vision care benefits. Financial benefits: Gratuities. Group insurance benefits. Life insurance. Registered Retirement Savings Plan (RRSP). Other benefits: Other benefits. Team building opportunities. Wellness program.