About this role
Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service. Employment terms options: Early morning. Evening. Shift. Morning. Night. Experience: Experience an asset. Employment terms options: Day. Weekend. Support for newcomers and refugees: Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth.