About this role
Job SummaryTHIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPPORT SERVICES SPECIALIST. This position is located at the Joint Force Headquarters in the Chief Information Office. The primary purpose of this position is managing, planning, and coordinating a variety of administrative support services , communication, correspondence, records management, mail and task management, procurement, budget, protocol, reports, personnel, and special programs.
QualificationsMilitary Grades: E-5/SGT Thru E-7/ SFC GENERAL EXPERIENCE: Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning and organizing work, and skill in dealing with others in person-to-person work relationships. Experience working with people from various levels and backgrounds to obtain their cooperation or compliance with procedures, rules, or practices. Experience using computer and automation systems. SPECIALIZED EXPERIENCE: 1-year specialized experience, education or training equivalent to at least the next lower grade level. Must have experience, education, or training dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services programs.
Major DutiesAs a SUPPORT SERVICES SPECIALIST ,GS - 0342- 9, you will: Records Management: Supports official records and information management programs and initiatives. Implements records management with directorates and units within the installation and/or state. Coordinates with subject matter authorities/experts and records coordinators to ensure process is fully integrated with the organization's records management program. Acts as a Records Manager for the agency's automated archive records management system, with organization-wide responsibility for ensuring the creation and preservation of official mission records throughout the installation and/or state. Reviews and approves agency file plans for installation and/or state, ensuring compliance with and enforcement of National Archives and Records Administration (NARA), Dept. of Defense (DOD),and Dept. of Army (DA) policies and rules governing management information requirements under the Army records management system. Freedom of Information Act / Privacy Act Program Management. Serves as the installation and/or state Privacy Act Officer and FOIA Officer. Develops policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program. Ensures compliance with state and federal laws. Coordinates FOIA/PA requests with the installation and/or state Judge Advocate General (JAG) for a legal determination regarding releasable information. Records Management Plans and Policy: Executes plans, policies, and objectives for automated records management program administration. Recommends updates to policies and procedures to ensure compliance with established/approved/implemented directives. Provides technical advice to management on maintenance and disposition of records. Identifies areas of improvement based on policy issuance, higher-level directives, and new initiatives. Conducts studies of installation and/or state to validate essential business operations processes performed, with a specific focus on information technology solutions and applications relative to electronic records management. Interfaces with personnel within the same organization, local users, NGB, other agencies, and vendors in resolution of problems, recommendation of data base application changes and system upgrading or enhancements. Provides interpretations of limited and/or conflicting regulations and guidance concerning database management and coordinates with appropriate personnel concerning the resolution of problem areas encountered. Printing and Publications Management: Serves as an Assistant Printing and Publications Control Officer, responsible for providing guidance and input in order to carry out the provisions of the installation and/or state Publishing and Printing Program. Assists in leading the installation and/or state Printing and Reproduction Program and/or Facility. Assists in the management of an electronic publishing facility as required. Serves as a point of contact for office and units who must meet printing and publishing requirements through outside agencies. Implements state-wide policy for print management. Provides input for budget estimates for printing operations. Serves as an subject matter expert in the management of the publications and forms development process. Implements policy for electronic and digital publishing, providing technical guidance to headquarters staff and subordinate headquarters and organizations. Responsibilities include providing technical assistance to state staff and subordinate organizations with participation in special printing and publishing studies, work groups, meetings, conference and seminars, conducting evaluations and advice for electronic publishing matters. Implements life cycle management and guidance on publications and forms, and provides review of new/revised administrative publications prior to signature. Provides input to the installation and/or state field printing program regarding the limitations and capabilities of all types of commercial printer and multi-function devices (MFD). Mail Management : Serves as the Assistant Mail Control Manager for the installation and/or state. Oversees installation official mail operations to include unit official mailroom inspections, training for personnel who will be handling unit mail, post locator and re-direct mail services, official mail and distribution, and postage metering of all outgoing official mail. Ensures Mail Operational Security and Safety Measures are established and enforced. Provides oversight of digital postal meters. Fosters public relations with local United States Post Master for delivery of Official Mail to military installations. Oversees reporting of expenditures to the Military Postal System. Performs other duties as assigned.