About this role
Job SummaryThe Program Support Assistant serves as a data management coordinator for the Radiation Oncology Service (ROS) and Radiation Safety Program with responsibility for providing data management support for the Radiation Oncology Program at the Bay Pines VA Healthcare System.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/31/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Identify data sources required to assist in the overall administrative decision-making, policy development and resource management of Radiation Oncology programs. Provide meaningful analysis and recommendations from data. Research and analyze consult data for the service and make recommendations for improving consult management based on their analysis of the data. Serve as credentialing and privileging coordinator for the service. Knowledge of the complex technical issues, safety terminology, and procedures involved with radiation oncology and radiation safety. Creates and manages databases. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesThe Program Support Assistant (PSA) will need to develop a data-driven goals and outcomes to evaluate and document the effectiveness of the many programs of Radiation Oncology. He/she will analyze program performance data to identify deficiencies and impact that are both qualitative and quantitative in nature, utilizing data sources such as VHA Support Service Center (VSSC), the Corporate Data Warehouse (CDW), File man, Strategic Analytics for Improvement and Learning (SAIL), VISN 8 Data Report Center (DRC), SHEP scores, Decision Support System (DSS), Allocation Resource Center (ARC) and ProClarity. Identifies data sources required to assist in the overall administrative decision- making, policy development and resource management of Radiation Oncology programs. Acts as a liaison and handles the communication with the persons and/or groups within and outside of the organization or office related to performance management. Undertakes special projects that have high priority for ROS program management such as planning, gathering, analyzing, and trending data regarding performance improvement initiatives, peer review data, action items, and facilitating appropriate coding and workload capture. Responsible for resolving CPT, IDC, and other data entry error messages found upon generating reports from VistA and Aria for accurate workload accountability and reporting. Works with the Business Office to ensure 3rd party billing and VERA dollars received are appropriate and accurate. Pulls data and provides an analysis when required by the Directors Office, for items such as patient's satisfaction, clinic workload, no-show reports and outcome measures. Will provide recommendations for improvement. Provides data management for the RTOG (Radiation Therapy Oncology Group) program at facility. The PSA will perform additional duties to help maximize utility of all staff members in the ROS and Bay Pines VAMC. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: This position is not authorized for telework Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD516-113110 Relocation/Recruitment Incentives: Not AuthorizedRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.