About this role
What you’ll do
Customer Service
• Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer. • Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer. • Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels. • Support the customer experience through timely processing and movement of inventory to t