About this role
Instructional (Sr.) Professional Job Netherlands, Delft Customer Success Netherlands As an Instructional Designer, you help colleagues and partners build the product knowledge they need to be successful with Exact's software solutions. You design impactful learning experiences that enable people to perform their jobs effectively while continuously exploring new ways of learning, working, and leveraging technology. At Exact, you can think and act proactively and see your good ideas come true. And where is your career heading? That's up to you. The career opportunities are unprecedented. More than 2,000 enterprising colleagues have already paved the way. Are you on board? This = the job you're looking for As an Instructional Designer, you'll design and continuously improve learning experiences that help our colleagues and partners understand and work effectively with Exact software. Our products evolve rapidly, so you'll focus on creating learning solutions that are scalable, maintainable, and effective. You'll collaborate closely with subject matter experts and stakeholders to identify learning needs and translate them into practical solutions that drive business performance. And that's not all. We can rely on you as an Instructional Designer to: - Design and develop product learning resources for multiple learner groups, including Customer Support, Sales, Technology, and partner organizations. - Identify learner needs through research, stakeholder interviews, and performance analysis. - Create sustainable learning solutions that can evolve alongside our software products. - Leverage AI and emerging technologies to improve the efficiency, scalability, and effectiveness of learning solutions. - Measure and continuously optimise learning impact, always focusing on performance over content production. This = your team You will join the 8 colleagues focused on L&D, within the broader Product Learning & Enablement team. Our te...