About this role
Please note: this vacancy is only open to candidates who have the legal right to work in the Netherlands and are currently enrolled in a study program relevant to the role.About us:Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family.Your day to day: • Greeting and assisting guests upon arrival, ensuring a smooth and friendly check-in experience • Maintaining a high level of guest satisfaction through clear communication before, during, and after each stay • Supporting the Front Office team in handling reservations, inquiries, and guest requests • Assisting with VIP arrivals and ensuring all guest preferences are communicated to the right departments • Following Crowne Plaza and IHG brand standards to ensure consistent, high-quality service • Helping with administrative tasks and learning operational procedures such as checklists, reports, and shift handovers • Working in various shifts — morning, afternoon, or evening — alongside our passionate team • Contributing your own ideas to improve guest experiences and internal processes Functie-eisen: Ready to land this internship? • The internship is part of your school program • Excellent communication skills in English and preferably also in Dutch. Another language is always a plus. • You have a positive, can-do attitude and enjoy working with people • Good communication and organizational skills • Experience with Microsoft Office (Word, Excel, PowerPoint); experience with Opera is a plus • A well-groomed and professional appearance that represents our brand with confidenceAt Crowne Plaza Amsterdam – South, we make sure you feel right at home with: • Employee discount for all 6000+ IHG hotels worldwide • Friends & family