About this role
Business Support Manager I Date: 20 Aug 2026 Location: Oude Meer, NL, 1438 AN Company: GXO Logistics Why this role matters Exciting opportunities - join our new site opening soon! This is a fantastic opportunity to be part of an exciting start-up phase, helping to shape the culture, processes, and performance of a new operation while delivering exceptional service for our customer. You'll lead by example, support your team to succeed, and contribute to creating a safe, engaging, and high-performing workplace. What's in it for you? - Be part of an international and rapidly growing organisation - Monday to Friday, 07:00 - 16:00; 40 hours per week - Lead a team of 4 direct reports and 2 indirect reports - Enjoy the autonomy to influence, lead, and support the successful ramp-up of a brand-new site - Access to GXO University and a wide range of learning and career development opportunities How you'll make an impact - Provide operational and client support to help the site perform at the highest level of effectiveness - Lead a direct team of 4, plus 2 indirect reports, across Facilities, Customer Service, Key User support and Site Engineering, while working closely with HR, Safety and Operations on systems and processes - Take responsibility for reporting and controlling departmental KPIs, analysing performance, identifying root causes for variances and closing gaps - Maintain a clear focus on continuous improvement, incorporating best practice and process enhancements - Make day-to-day operational decisions in partnership with the Operations Manager What you'll bring to GXO - A bachelor's or university degree in a relevant area, such as logistics, production or engineering, or at least 5 years' experience in a similar role within a comparable operational organisation - Strong operational and analytical skills, with the ability to report on data when required - Knowledge and experience of continuous improvement, with examples of ...