About this role
About the team Our Client is the software engineering team behind mission-critical, high-availability systems used by international customers across Europe, North America, Africa and the Middle East. Our team of developers works closely with project managers, support engineers and on-site technicians to keep complex, 24/7 operations running smoothly. We're currently investing heavily in software stabilization, CI/CD automation and modernized test environments — a great time to join. The role We're looking for a Software Engineer for a hands-on role spanning software maintenance, customer support, systems integration and configuration across a diverse portfolio of international sites. You'll take ownership of maintaining our installed base — troubleshooting production issues, performing root cause analysis and coordinating with stakeholders — while also driving integration projects that connect our software with third-party industrial systems. What you'll do Serve as a key maintenance engineer for business-critical applications, diagnosing and resolving production incidents (performance, data and workflow issues) Perform root cause analysis on complex, multi-system issues and implement lasting fixes Lead technical integration projects, building and maintaining connectors between our software and third-party industrial equipment Configure high-availability and redundancy setups; provide 2nd/3rd-line support across our application suite Work with industrial communication protocols (e.g. OPC UA) and message brokers to enable real-time data processing Produce technical documentation, contribute to the internal knowledge base and support continuous-improvement initiatives 3+ years in software engineering, systems integration or technical support — ideally in an industrial, logistics or mission-critical 24/7 environment Strong debugging and root cause analysis across application, database, network and protocol layers Excellent written & verbal communication; comfortable with international customers and vendors Bachelor's/Master's in Computer Science, Software Engineering, Industrial Automation, or equivalent experience Nice to have: Experience in industrial, logistics or transportation technology Familiarity with industrial control systems, SCADA or PLC integration ITIL or similar service-management experience Knowledge of French (spoken & written) is a must DevOps/CI-CD and infrastructure-as-code familiarity Tech you'll work with: Languages & Frameworks: C# (.NET), Python, PowerShell / Bash Data: SQL Server, PostgreSQL, ETL processes, real-time & time-series data Infrastructure: Windows Server, Linux (RHEL/CentOS), VMware/Hyper-V, VPN/RDP/SSH DevOps & Tooling: GIT (GitLab/GitHub), CI/CD, Docker, Jira, Confluence Protocols & Messaging: OPC UA, MQTT/AMQP, TCP/IP, XML/JSON-based integration Security & Networking: TLS/SSL, Firewalls, network segmentation, secure remote access You are A problem-solver who thrives under pressure, autonomous and self-organized, detail-oriented, a strong communicator across cultures and time zones, and adaptable — comfortable switching between projects and customer environments throughout the day. How TO APPLY Send your CV and a short cover letter. Process: HR screening call (30 min) → technical interview incl. case study (60-90 min) → final interview with the department head (30 min) → offer.