About this role
Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.
Greet customers warmly and assist them with their orders, both in-person and over the phoneProcess customer transactions accurately and efficiently using our point-of-sale systemPrepare and assemble food items, including making pizzas, according to company standardsMaintain a clean and organized work environment, adhering to food safety and hygiene protocolsHandle cash and credit card transactions with precision and integrityRespond to customer inquiries, concerns, and special requests in a professional and friendly mannerCollaborate with team members to ensure smooth operations during busy periodsAssist with inventory management and restocking supplies as neededAdapt to changing priorities and multitask effectively in a fast-paced environmentPromote special offers and upsell products when appropriate Excellent customer service skills with a friendly and positive attitudeStrong verbal communication abilitiesCapability to follow directions and adhere to company policies and proceduresFlexibility to work various shifts, including weekends and holidaysBasic math skills for handling cash transactions accuratelyAbility to multitask and prioritize in a fast-paced settingAttention to detail in food preparation and order accuracyPhysical stamina to stand for extended periods and lift up to 25 lbsBasic computer skills for operating point-of-sale systemsTime management skills to ensure efficient serviceTeam-oriented mindset with a willingness to support colleaguesFood service industry knowledge, particularly in pizza preparation (preferred)High school diploma or equivalent (preferred) All your information will be kept confidential according to EEO guidelines.