About this role
Job Title: Chief Operations Officer Reports To: Chief Executive Officer Direct Reports: Head and other Management grades, in areas such as Operations, Payments, Support/Facilities Management, Customer Profiling Role Location: Full-time Head Office, Malta, and/or as may be agreed Role Level: C-Suite, Executive Committee, other (Board and/or Management) committees Role Purpose: Drives operational excellence, resilience, and supports transformation efforts, ensuring efficient, scalable and customer-focused delivery of the Bank's strategy Role Expectations: a) Leads operational efficiency and transformation b) Builds organisational capability and resilience c) Champions collaboration and execution d) Delivers efficient and customer-focused outcomes Competencies required: Relevant degree/professional qualification; senior management experience especially in banking and financial services, and in regulatory engagement; change and transformation leadership. This Outline Job Profile is intended to provide candidates with an overview of the position. A comprehensive job description will be provided to shortlisted candidates as part of the selection process.