About this role
Job Description Job Description: Role Descriptions:
• Property Casualty in Insurance
• Language Skills: French
• Language Skills: English
Mandatory Requirements
• Experience in Property & Casualty (P&C) Insurance
• Multilingual proficiency in English and French (spoken and written)
• Experience in policy administration, policy servicing, or insurance operations
• Ability to interpret insurance policies, endorsements, and policy documentation
• Proficiency in MS Excel and other productivity tools
• Good communication and stakeholder management skills
• Ability to work accurately in a process-driven environment
Good to Have
• Knowledge of the Canadian P&C Insurance Market
• Experience with Guidewire PolicyCenter or similar Policy Administration Systems
• Exposure to insurance compliance and regulatory requirements
• Proficiency in Microsoft Office applications.
Key Responsibilities
• Add, modify, delete, and validate policy data to facilitate successful conversion into the target policy administration platform.
• Compare source system records with target system data and perform required corrections.
• Validate policy information, endorsements, coverages, limits, deductibles, and other policy attributes.
• Investigate and resolve policy conversion exceptions and errors.
• Monitor policy conversion queues and take corrective action on errored-out policies.
• Support policy renewals by ensuring timely completion of conversion activities.
• Perform quality checks and validation activities in accordance with established QA frameworks.
• Ensure data accuracy, completeness, and compliance with client requirements.
• Document exceptions, risks, and issues identified during conversion activities.
• Participate in audits, performance reviews, and quality management programs.
• Maintain daily production and progress reports.
• Track and report agreed KPIs and SLA performance metrics.
• Collaborate with stakeholders on policy-related queries and escalations
Desirable Skills:
Keyword:
Skills:
• Language Skills: English
• Property Casualty in Insurance
• Language Skills: French
Experience Required:
• 6-8
Requirements 60-70