About this role
Moore Flooring and Design is a family owned and operated innovative, on trend flooring retailer established in 1989. We provide our clients with exceptional products, design assistance, and installation services.We are looking for individuals who understand dedication to customer service is paramount to our successful business.If you are a passionate, motivated self starter who is interested in being a team player we would love to hear from you.As a Sales Associate and part of our team your role and responsibility would be as follows:
* Provide exceptional customer service to retail and Builder clients as well as answering phone and email inquiries. * Demonstrating proficiency in technology, including CRM and ERP systems to elevate the customer experience and contribute to our team?s success! * Site measurers, Preparing quotes and following up with clients. * Maintain our pristine showroom, paying attention to display updates, pricing and samples. * Reviewing orders, sending invoices, and handling client questions and concerns.
We are looking for individuals with the following qualifications:
* 1-3 years experience in Customer Service, Project management, sales, or other related fields. * Design experience is an asset * Ability to manage customer relationships * Superior written and verbal communication skills * Ability to stay organized and work under pressure * Multitask and work with a tight schedule * Valid Driver License, clean abstract
Hours Monday to Friday 9:00 am- 6:00 pm Saturday 10:00 am to 3:00 pm, possibly Sundays (day off during the week)
Benefits
Competitive income and incentive compensation based on experienceOpportunity for advancement
Job Type: Full-time
Job Types: Permanent, Part-time, Full-time
Experience:
* sales: 1 year (preferred) * customer service: 1 year (preferred * project management
Job Type: Full-time
Pay: $20.00-$23.00 per hour
Benefits: * Dental care * Paid time off
Ability to commute/relocate: * London, ON N6H 5L4: reliably commute or plan to relocate before starting work (required)
Licence/Certification: * Driving Licence (required)
Work Location: In person