About this role
* Respond to customer requests & queries via email and phone in a professional and timely manner. * Coordinate marketing initiatives, using digital and print, etc. * Supervise and co-ordinate sales staff and cashiers. * Maintain expense records and spreadsheets, filing and general administration * Maintain the orders into the system and customer portal with up to date information. * Accountable to support established store sales, expense targets and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention and improving customer service. * Maintain specified inventory and order merchandise. * Prepare reports regarding sales volumes, merchandising and KPIs. * Coordinate couriers and mailings for customers or prospects. * Other ad-hoc tasks and duties.
Job Types: Full-time, Part-time
Pay: $15.00-$18.00 per hour
Benefits: * Store discount
Application question(s): * What hours you are available to work during the week?
Experience: * Customer service: 1 year (preferred) * Sales / Cellphone industry: 1 year (preferred)
Work Location: In person