About this role
*The Role*
The Administrative Assistant is an outgoing patient liaison who will be responsible for the day to day operation of the Painless Medicine and Therapeutics Clinic providing excellent service.
*Availability*
Availability required (open to close): Monday to Sunday.
The candidate must have availability to work on weekends.
Job Type: Part-time (1-3 days per week)
*Reporting Relationship*
Manager & Medical Director
*Duties and Responsibilities*
* Perform reception functions, greets and screens visitors/patients coming into the office * Answer and screen telephone calls, take messages and direct accordingly * Educate patients on the treatments available at Painless Medicine and Therapeutics * Liaise with the referring physician offices to arrange for new patient appointments and follow-up with required documentation for referral * Book appointments, tests and procedures for patients * Advise patient for test preparation, date, time and location of test/procedures * Update appointment schedules for assigned personnel, cancels and/or reschedule appointment as instructed * Maintain filing systems, retrieve files, and other documentation as required by both electronic and manual filing systems * Receives mail and arrange for courier services as needed * Photocopy or scan into computer database correspondence, memorandum, patient date forms as necessary * Ensure office equipment is operation and co-ordinates preventative and corrective maintenance/repair schedules * Process private treatment and insurance payments * Other duties as assigned
*Skills, Knowledge and Abilities*
* Excellent telephone, interpersonal and customer service skills * Excellent verbal and written communication skills * Background in the performing arts (theatre), design, and media creation, and business social media management is an asset. * Background in sales is an asset * Excellent organizational and time management skills * Ability to use good judgement in assessing difficult situation * Experience with Accuro EMR or other EMR is an asset
Job Type: Part-time
Pay: From $18.00 per hour
Work Location: In person