About this role
*Job Overview*
We?re seeking an experienced *Senior Computer Repair Technician* to join our team. The ideal candidate is highly skilled in *hardware and software diagnostics, motherboard-level repairs, BIOS unlocking, and advanced component replacement* for laptops and desktops. You?ll work on a variety of systems from major brands such as HP, Dell, Lenovo, and Apple, ensuring every unit meets the highest standards before it reaches our customers.
This position requires hands-on expertise, strong troubleshooting skills, and the ability to identify and repair complex faults at the board and component level.
*Responsibilities*
* Diagnose and repair laptop and desktop hardware, including motherboards, CPUs, GPUs, charging ports, and power circuits. * Perform component-level repairs such as *soldering, reflow, and reballing* using professional tools. * Replace defective parts (LCDs, keyboards, batteries, SSDs, etc.) and ensure full functional testing after repair. * Troubleshoot and reinstall operating systems (Windows, macOS, Linux), including driver and software optimization. * Identify root causes of issues such as no-power, no-display, liquid damage, or overheating. * Maintain detailed service records and track repair progress through internal ticketing systems. * Ensure all repairs meet internal quality standards and are completed efficiently. * Support junior technicians with technical training and supervision when needed.
*Qualifications*
* Minimum 2 *years of experience* in laptop and desktop hardware repair, including component-level diagnostics. * Proficiency with *multimeters, oscilloscopes, soldering/rework stations*, and hot air tools. * Strong understanding of motherboard schematics, DC-in power flow, and short-circuit tracing. * Experience in BIOS programming, firmware flashing, and unlocking systems. * Knowledge of Windows, macOS, and Linux installation and troubleshooting. * Ability to read and interpret board diagrams and identify faulty ICs and circuits. * Excellent attention to detail and commitment to high-quality workmanship. * Strong organizational and communication skills; ability to multitask and meet deadlines.
*Preferred Skills*
* Experience repairing laptops (e.g., ThinkPad, Latitude, EliteBook, MacBook). * Familiarity with lock removal processes. * Basic inventory management for parts and tools.
*Compensation*
Competitive hourly or salary rate based on experience. Opportunities for growth and advancement within a rapidly expanding refurbishment business.
Job Type: Full-time
Pay: From $25.00 per hour
Work Location: In person