About this role
*Overview* We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding dental terminology and proficiency in electronic medical records systems, specifically Dentrix.
*Responsibilities*
* Greet patients warmly and manage their check-in and check-out processes. * Schedule appointments and confirm patient visits using electronic medical records systems. * To check and get patients' insurance coverage and sending Pre-determinations * Maintain accurate patient records and ensure all information is up to date. * Handle phone inquiries, providing information about services, scheduling appointments, and addressing patient concerns. * Process patient payments and manage billing inquiries. * Assist with insurance verification and claims processing as needed. * Maintain a clean and organized front desk area to ensure a welcoming environment for patients. * Collaborate with dental staff to facilitate smooth office operations and enhance patient experience.
*Experience*
* Previous experience as a Dental Receptionist or in a similar administrative role within a Dental setting is preferred. * Familiarity with dental terminology and office procedures is essential. * Proficiency in using electronic medical records systems, particularly Dentrix or Epic, is highly desirable. * Strong organizational skills with the ability to multitask effectively in a busy environment. * Excellent communication skills, both verbal and written, with a focus on customer service excellence. * Experience with phone systems and general office equipment is required.
Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while working in a supportive environment!
Pay: $18.00-$30.00 per hour
Expected hours: 24.0 ? 32.0 per week
Benefits: * Dental care
Education: * Secondary School (preferred)
Experience: * Dental receptionist: 2 years (preferred)
Work Location: In person