About this role
Technical Service SupervisorEmployer: REIC RentalsREIC Rentals is a rental company providing specialized equipment rental solutions to the construction, commercial and industrial sectors. We maintain an extensive fleet of small rental equipment, including portable stand-alone heaters, dehumidifiers, ventilation and climate-control units, generators, transformers, lighting systems, pumps, compact aerial and material-handling equipment, welding equipment, concrete equipment and general construction tools.This position is responsible for supervising the inspection, maintenance and repair of our regional small-equipment rental fleet, while providing technical guidance, mentorship and training to our service technicians. The role focuses on portable rental equipment and is not an HVAC, automotive or heavy-duty equipment mechanic position.Job Location:Based at 2601 Belisle Drive, Val Caron, ON, P3N 0A7With travel to Brantford location (118 Easton Road, Brantford, ON, N3P 1J5)Travel to various locations in the Northeast Ontario regionTravel expenses covered by employerWage: $40.00/hour, salary increases based on performance per company policy, bonus plan, RRSPBenefits: Disability, dental, vision care, extended medical, mobile phone allowance, employer-paid learning/training, team-building opportunities, and parking available.Employment terms and conditions: Permanent, Full-Time (40 hours/week); hours may vary depending on weather and work schedule and may include days, early mornings, mornings, evenings, nights, weekends, overtime, and on-call.Vacancies: 1Anticipated start date: As soon as possibleJob requirements: Language: EnglishEducation/experience: 2-yearAssociate's degree or equivalent from a college or technical school; orsix months to one year of related experience and/or training; orequivalent combination of education and experienceAdditional: Must be able and willing to obtain a valid driver's license before commencing employment (and have a clean driving record). Criminal Record check and Drug Test required. Steel-toed safety boots required.Work Conditions and Physical Capabilities: Handling heavy loads (up to 23 kg/50 lbs), Standing and walking for extended periods, occasionally sitting, stooping, kneeling, crouching or crawling, Manual dexterity, Good visual sight and hearing, Work under pressure, Fast-paced environment, Tight Deadlines, attention to detail, Physically demanding. Ability to operate forklifts and other material handling equipment.Personal Suitability: Effective communication, Efficient interpersonal skills, Leadership, Organized, Judgement, Ability to multitask, Time management, Client focus, Analytical, Reasoning, Responsible, Math ability, Decision-making, Excellent oral and written communication, Flexibility, Team Player.Technology used: Inventory software, Order processing systems, Word processing and spreadsheet softwareAbility to Supervise: 5-10 Technicians (Small Equipment Repairers)Industry: Commercial, Industrial, ConstructionWork site environment: Outdoors; work in various environmental conditions, including hot and cold, wet/damp conditions, Noisy Conditions, and at heights.Duties: Technical Leadership and Quality Control:Provide technical oversight and guidance for all shop operations, including troubleshooting mechanical and electrical systems, interpreting wiring diagrams, schematics and technical manuals to perform equipment repairs, maintenance, and modificationsReview and approve all rental equipment configurations before field deploymentConduct pre-deployment briefings with field service technicians to review installation designs, technical requirements, and safety considerationsEnsure all equipment meets quality standards and safety requirements before leaving the facilityDeployment Planning and Coordination:Review project requirements, develop equipment configuration plans and maintain inventoryCoordinate with field service technicians to confirm design specifications and installation