About this role
Do you keep office operations organized, take ownership of your work, and readily jump in wherever support is needed? We are looking for a well-rounded Office Administrator to support our client, a growing company in the promotional products industry.
Working closely with one of the partners and the external accountant, you will support a varied mix of office, client-order, administrative, and accounting activities. You will help keep the business organized and responsive while looking for practical ways to improve how work gets done.
Position details
• Salary: $50,000?$65,000 per year, based on experience and abilities
• Schedule: Full-time, Monday to Friday, 8:30 a.m.?5:00 p.m.
• Location: Burlington, In office
Key responsibilities
Financial administration
• Manage accounts receivable and accounts payable using QuickBooks.
• Cross-check invoices and track expenses accurately.
• Assist with basic payroll preparation and financial reporting.
• Work closely with the external accounting team throughout these processes.
Office operations
• Provide excellent customer service to clients in writing, in person, and by phone.
• Support client-branded merchandise projects and help ensure orders are completed accurately and to the client?s satisfaction.
• Manage incoming and outgoing email and mail.
• Coordinate internal meetings, team meetings, and travel arrangements.
• Manage office supplies and inventory as needed, ensuring necessary materials are available.
• Provide general administrative support, including electronic filing, data entry, and document preparation.
• Maintain the confidentiality of sensitive information.
• Support general office coordination and other duties as required.
Requirements
• College or university education is a strong asset.
• Previous experience in a receptionist, administrative, customer service, accounting, or bookkeeping role is preferred.
• Practical knowledge of QuickBooks and the ability to work comfortably in the platform.
• Experience in the promotional products, branded merchandise, apparel decoration, print, or fulfillment industry is an asset.
• Familiarity with accounting and finance terminology is a strong asset.
• Strong computer skills, including proficiency in Microsoft Office applications such as Excel, Word, Outlook, and PowerPoint.
• Excellent written and verbal English communication skills, with the ability to draft professional emails and confidently handle phone inquiries.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• A proactive, curious, and self-starting approach?you take ownership of your tasks, look for ways to improve how work gets done, and readily jump in