About this role
*Job Title:* Office Administrator ? Medical Assessment Center
*Location:* Vaughan/Concord *Position Type:* Full-Time *Compensation:* *$20 per hour*
*About the Role*
We?re looking for a reliable, organized, and people-friendly *Office Administrator* to support day-to-day operations at our medical assessment center. You?ll be the first point of contact for patients, assessors, and legal/insurance partners?so professionalism, accuracy, and great communication matter here.
If you?ve worked in the *MVA (Motor Vehicle Accident)* field before, amazing. If you haven?t but you?re quick to learn and comfortable with fast-paced admin work, you?ll do great here.
*MANDATORY: Must know the Universal Office clinic management system.*
*Key Responsibilities*
* Manage phone calls, emails, and patient inquiries with clarity and professionalism. * Schedule assessments and appointments using our internal booking systems (training provided). * Prepare and organize documentation for assessors, patients, and insurance/legal partners. * Check patients in, confirm appointment details, and assist with forms as needed. * Maintain accurate records, data entry, and secure handling of confidential information. * Coordinate with assessors, specialists, and administrative staff to ensure smooth clinic flow. * Support daily operations, including scanning, filing, and general office tasks. * Help maintain a clean, organized, and welcoming reception environment.
*Qualifications & Requirements*
* *Experience with clinic management system - Universal Office* * Strong administrative experience (healthcare or MVA field is a plus) * Excellent communication and customer service skills * Tech-savvy with solid computer skills (Word, Excel, email, data entry, etc.)
*What We Offer*
* *$20/hour* starting rate. * Supportive team environment. * Training on systems, processes, and assessment workflows. * Opportunity to grow within a reputable healthcare provider.
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Application question(s): * Do you know Universal booking system?
Work Location: In person