About this role
*About Lynn Valley Optometry*
Lynn Valley Optometry is a progressive, patient-focused optometry clinic committed to providing exceptional eye care and an outstanding patient experience.
Our clinic provides comprehensive eye care alongside specialty services including dry eye treatment, myopia management, vision therapy, advanced diagnostic testing, and a full-service optical.
At Lynn Valley Optometry, everything we do is guided by three core values:
*People First* We believe exceptional care starts with people. We prioritize our patients, support our team, and create an environment built on kindness, respect, collaboration, and trust.
*Go Beyond the Ordinary* We look for opportunities to exceed expectations, provide exceptional experiences, and continually improve the way we care for our patients.
*Innovate with Purpose* We embrace technology, new ideas, and better ways of working when they meaningfully improve patient care and the experience of our team.
Together, these values support our commitment to providing *personalized, advanced eye care through a collaborative clinical approach*, utilizing modern diagnostic technology to improve our patients' visual health and quality of life.
*The Opportunity*
We are looking for a friendly, motivated, and detail-oriented *Optometric Assistant* to join our team.
Our Optometric Assistants play an important role in the patient journey. You'll work closely with our optometrists and clinical team to prepare patients for their examinations, perform diagnostic testing, gather accurate patient information, and help ensure appointments run smoothly and efficiently.
This is a great opportunity for someone who enjoys working with people, learning new technology, and being part of a collaborative healthcare environment.
*What You'll Do:*
* Welcome patients and help create a comfortable and positive clinical experience * Prepare patients for their appointments and eye examinations * Review and accurately document relevant patient information and history * Perform preliminary testing and diagnostic imaging as directed by our optometrists * Explain testing procedures clearly and confidently to patients * Prepare examination rooms and equipment * Assist doctors with patient care and clinical procedures when required * Ensure accurate and timely documentation in the patient's electronic medical record * Support smooth patient handoffs between different areas of the clinic
*Diagnostic Testing & Technology*
Depending on your training and experience, you may learn to perform a variety of advanced diagnostic tests and imaging.
You'll receive training on the equipment and procedures required for your role.
We're looking for someone who is comfortable learning new technology and understands the importance of accuracy and attention to detail when performing clinical testing.
*Patient Experience*
* Provide friendly, professional, and compassionate service * Help patients understand what to expect throughout their appointment * Answer general questions and direct clinical questions to the appropriate team member * Recognize opportunities to *Go Beyond the Ordinary* and create a great patient experience * Assist patients who may be nervous, elderly, young, or require additional support * Communicate effectively with doctors, front desk, optical, and specialty departments
*Clinic & Team Support*
* Help maintain clean, organized, and properly stocked clinical areas * Clean and disinfect equipment according to clinic protocols * Assist with clinic flow during busy periods * Communicate delays, concerns, or important patient information to the appropriate team member * Participate in team meetings, training, and ongoing professional development * Support other areas of the clinic when needed * Contribute ideas that could improve patient care, efficiency, or the team experience
*Who We're Looking For*
You don't necessarily need years of optometry experience to be successful in this role.
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