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information technology (IT) analyst @ YO AI Labs

CAOnsiteFull-time
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About this role

Sales Ops & Business Analytics Specialist Job Type: Full-time Location: Remote Job Summary We are seeking a Sales Operations & Business Analytics Specialist to improve CRM operations, pipeline visibility, forecasting, and business reporting. The role focuses on turning sales data into actionable insights and scalable processes. Key Responsibilities • Manage and optimize CRM operations, data quality, workflows, and reporting. • Monitor sales pipelines and support forecasting. • Build dashboards and analyze sales performance, conversion, and quota attainment. • Develop forecasting models using historical and predictive data. • Support sales tools, processes, and CRM improvements. • Provide data-driven recommendations to leadership and cross-functional teams. • Conduct ad hoc analysis for KPIs, incentives, lead generation, and business operations. Requirements • 2?4+ years in Sales Operations, Revenue Operations, Business Analytics, or related roles. • Experience with CRM platforms; HubSpot preferred. • Strong Excel/Google Sheets skills. • Experience with SQL and/or BI tools such as Tableau, Looker, or Power BI. • Knowledge of forecasting, data modeling, and sales analytics. • Strong communication, analytical, and problem-solving skills. Preferred • Advanced HubSpot proficiency/certification. • Experience with predictive analytics, forecasting, quotas, incentives, or KPI analysis. • Cross-functional analytics experience.

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