About this role
We are seeking someone who has *hands-on experience assisting physiotherapists and strong medical administrative skills*. The ideal candidate is patient-focused, dependable, organized, and comfortable working in a busy clinic environment.
Key Responsibilities
*Physiotherapy Assistant Duties*
* Assist physiotherapists with patient treatments and exercise programs. * Set up and prepare treatment areas and equipment. * Guide patients through prescribed therapeutic exercises under the direction of the physiotherapist. * Apply modalities as directed by the physiotherapist. * Maintain a clean, organized, and safe treatment environment. * Monitor patients during exercises and communicate any concerns to the physiotherapist. * Assist with clinic flow and patient preparation.
*Medical Administration Duties*
* Greet patients and provide excellent customer service. * Schedule, confirm, and manage patient appointments. * Answer phone calls, emails, and patient inquiries. * Register new patients and maintain accurate patient information. * Process payments and assist with billing and insurance-related paperwork. * Maintain electronic medical records and ensure documentation is accurate and up to date. * Coordinate referrals, forms, reports, and other administrative requirements. * Assist with day-to-day clinic operations.
Qualifications & Experience
* Previous experience as a *Physiotherapy Assistant / Rehabilitation Assistant* is preferred. * Previous experience in a *medical clinic or medical administration* is strongly preferred. * Knowledge of physiotherapy treatments, therapeutic exercises, and clinic procedures. * Excellent communication and interpersonal skills. * Strong organizational and multitasking abilities. * Comfortable working independently and as part of a team. * Professional, reliable, punctual, and patient-focused. * Strong computer skills and ability to learn clinic software quickly. * Experience with electronic medical records and medical billing is an asset. * CPR/First Aid certification is an asset.
Job Type: Part-time
Pay: $20.00-$30.00 per hour
Benefits: * On-site parking * Store discount
Work Location: In person