About this role
*Job Summary*
About the job
*RETAIL STORE MANAGER- MALA BOUTIQUE*
*Full-Time | Tuesday?Saturday | In Person*
*2770 Dufferin Street, Unit 112, North York, ON*
*Approximately 10 minutes south of Yorkdale Shopping Centre*
*ABOUT MALA BOUTIQUE:*
*MALA Boutique is an independently owned luxury contemporary women?s fashion boutique with two locations: our year-round Toronto store and our seasonal boutique in Muskoka.*
*We carry a curated selection of luxury contemporary brands including Nili Lotan, Zimmermann, Citizens of Humanity, AGOLDE, LoveShackFancy, FREECITY, Suzie Kondi and many more.*
*We are looking for an experienced, organized and hands-on Retail Store Manager to oversee the day-to-day operations of our Toronto location.*
*This is a full-time, five-day-a-week position, Tuesday through Saturday, and is fully in person.*
*THE ROLE:*
*This is a hands-on management position with a strong focus on client services, inventory management and store operations.*
*The ideal candidate is highly organized, detail-oriented and comfortable taking ownership of the day-to-day needs of a busy independent boutique. You should also enjoy fashion, working directly with clients and being part of a smaller team where everyone contributes.*
*RESPONSIBILITIES:*
*Work directly with clients, providing personalized service, styling and product recommendations*
*Drive sales and help build long-term client relationships*
*Oversee the day-to-day operations of the Toronto boutique*
*Manage inventory accuracy, organization and stock levels*
*Enter online data regarding incoming merchandise*
*Coordinate inventory transfers between our Toronto and seasonal Muskoka location*
*Maintain visual merchandising and overall presentation of the store*
*Upload and maintain products and inventory on Shopify and Lightspeed*
*Fulfill, pack and ship online orders and coordinate customer pickups*
*Assist with scheduling and day-to-day management of the retail team*
*Help train staff on store procedures, product knowledge and customer service*
*Assist our Social Media Coordinator as needed with content creation, product imagery and in-store social media content*
*Handle the various day-to-day responsibilities that come with operating a small, hands-on retail business*
*REQUIRMENTS:*
*2?3 years of retail management experience*
*Strong experience with inventory management*
*Proven customer service and sales experience*
*Highly organized with excellent attention to detail*
*Strong communication and interpersonal skills*
*Reliable, proactive and comfortable working independently*
*Ability to multitask and prioritize in a fast-paced retail environment*
*Valid driver?s licence and access to a vehicle*
*CONSIDERED AN ASSET:*
*Previous experience in luxury, premium or contemporary women?s fashion*
*Familiarity with brands and clientele similar to those carried at MALA*
*Experience with Shopify*
*Experience with Lightspeed Retail*
*Experience with e-commerce order fulfillment and online inventory*
*An interest in fashion, styling and social media/content creation*
*SCHEDULE AND LOCATION*
*This is a full-time, in-person position working Tuesday through Saturday at our Toronto boutique at 2770 Dufferin Street, Unit 112, North York, Ontario, approximately 10 minutes south of Yorkdale Shopping Centre.*
*While MALA also operates a seasonal boutique in Muskoka, this position is based at our Toronto location.*
*APPLY:*
*If you have a strong background in retail management, inventory and client service and are interested in joining a growing independent fashion boutique, we?d love to hear from you.*
*Please apply with your resume or email [email protected]*
Pay: $25.00-$35.00 per hour
Expected hours: 30.0 ? 40.0 per week
Work Location: In person