About this role
*Job Overview*
At Lethbridge Dental Clinic we are a patient-centered dental practice, focused on delivering exceptional care in a welcoming environment. As our team grows, we?re seeking a proficient front desk professional who can help create a positive first impression and ensure smooth daily operations. The successful candidate will play a key role in calling patients and creating appointments by phone.
*Qualifications*
· Professional Proficiency in English (communication and written)
· Front desk/administrative experience, preferably in healthcare or dental settings
· Excellent communication, active listening, and problem-solving skills
· Outgoing, confident, professional, and able to engage in natural, warm conversations
· Strong computer skills; experience with practice management software is a plus
· Reliable, organized, detail-oriented, and able to multitask in a fast-paced environment
*Responsibilities*
· Greet patients with a genuine, professional demeanour; manage check-in/check-out and appointment reminders
· Answer phones clearly, respond to inquiries, and route messages accurately
· Take primary responsibility for calling patients to schedule, confirm, or reschedule appointments by phone ; create and update appointment entries as needed
· Verify and collect insurance information; process payments and co-pays
· Maintain a privacy-conscious, organized, and welcoming reception area in compliance with applicable privacy regulations
· Assist with basic administrative tasks and patient communications as needed
*What We Offer*
· Starting wage: $24/hour or higher, depending on experience; competitive compensation
· Benefits package available (as applicable)
· A supportive, team-centered work environment
*How to Apply*
Email your resume to [email protected]
Pay: From $24.00 per hour
Expected hours: 21.0 ? 28.0 per week
Benefits: * Dental care * Extended health care * On-site parking
Work Location: In person