About this role
*Warehouse Supervisor:*
We are currently seeking a Warehouse Supervisor for our newest location in Delta, BC.
Key attributes for a successful candidate will be someone a self starter, timeline driven, able to work with minimal supervision, with a strong sense of Customer Service. You have experience in distribution industry, mostly with building products related.
*About us:*
We are an international manufacturer of porcelain hard slab surfaces for use in residential and commercial applications. Headquartered in Italy, with North American distribution centers in Toronto, Calgary, Vancouver and Houston.
*Responsibilities:*
Operations:
* Oversee on-site inventory and ensure items are handled with care. * Maintain inventory records, and over see daily cycle counts. * Leading the team in achieving daily SLAs. Provide the necessary coaching /training to assist employees in achieving the daily targets. * Provide suggestions to the Director of Operations on productivity improvement processes and operational growth. * Work with the Director of Operations in managing the manpower planning daily and during the peak/product launch periods to ensure operational success. * Offload inbound shipments and enter items into online inventory.
Employee Relations/Performance
* Conduct performance review when employees are eligible for an increase or require feedback on performance management. * Conduct one-on-one meetings with all hourly employees regarding their overall performance. * Facilitate daily shift start up meetings to effectively communicate all pertinent information regarding process changes, goals and objectives. * Cross train employees in various functions to improve labour costs and efficiencies. * Provide or coordinate operational trainings for new hires.
Administration
* Using timekeeping system to approve timesheet entries and resolve payroll issues or follow up with Human Resources * Successful candidates will be equally comfortable with both business process and data and People Management. Quarterback the cross-functional planning required for transportation and shipping of outbound goods * Strong problem-solving and collaborative skills. Ability to synthesize data into comprehensive reports * Excellent PC Skills (MS Excel, Word, Outlook)
Health and Safety
* Ensure work areas are hazard free and clear of any potential hazards through regular site inspections and corrective actions. * Ensure all safety policies, procedures and programs are adhered to at all times. * Participate and conduct training sessions for the hourly employees. * Communicate Health and Safety awareness as needed. * Resolve any health and safety concerns/issues immediately. If unable to, escalate it to the Director of Operations * Effectively respond to injuries through appropriate medical treatment and suitable duties accommodation.
*Qualifications:*
* 5 ? 7 years of warehouse leadership experience, with responsibility to manage employees * Valid driver?s license. A clean drivers abstract (proof will be required before employment offer is made) * Forklift license, or the ability to obtain one as a condition of employment * College education is preferred * Excellent communication skills in English * Inventory management ? Using a computer system to track inventory and assign deliveries. SAP knowledge is an asset. * A working leader. This will not be a sit behind a desk job. You will be expected to ?get your sleeves up? to complete tasks on time and on budget. * Prioritization and time management - directing multiple teams to ensure tasks are completed * Experience handling multiple SKU?s in a distribution environment * Self starter ? Ability to direct tasks to your team, organize the workflow by priority and have self-initiative mindset. * Ability to work overtime on occasion, when required. * A strong desire to succeed, and deliver top notch customer service
Additional asset skills:
· Experience working with stone/slab products considered an