About this role
*About Feet First Clinic:* Feet First Clinic is a dynamic and rapidly growing foot clinic located in the heart of Bloor West Village. We specialize in chiropody services and currently have a team of five licensed chiropodists. As a unique combination of a medical clinic and retail shoe store, we are a one-stop destination for comprehensive foot care.
Our mission is to deliver the highest standard of care and help our patients achieve optimal foot health. We take a proactive and preventative approach to treatment, educating and empowering our patients along the way.
We are looking for team members who are passionate, self-motivated, eager to learn, and thrive in a fast-paced, service-oriented environment.
*Position Summary:* Feet First Clinic is seeking a friendly and detail-oriented *Medical Administrative Assistant* to join our team! You?ll play a key role in providing outstanding support to both our patients and clinic practitioners, ensuring smooth daily operations and a welcoming environment.
*Key Responsibilities:*
* Provide exceptional customer service in person, via phone, and email * Greet and check in/out patients, handle payments, and manage appointment scheduling * Promote services, book, reschedule, and follow up with patients * Communicate effectively with patients, practitioners, and management * Perform accurate and timely data entry * Maintain a clean, organized, and well-stocked clinic environment * Assist with product and inventory management (medical supplies, retail shoes, etc.) * Ensure proper visual merchandising of retail items and demo products * Support with general administrative tasks and occasional errands * Help with cleaning and maintaining treatment rooms
*Qualifications:*
* Friendly, professional, and patient-focused attitude * Strong problem-solving skills and ability to work independently and in a team * High level of confidentiality and professionalism * Comfortable using computers and administrative software * Excellent organization, time management, and multitasking skills * Calm under pressure, with strong interpersonal skills * Proficient verbal and written communication in English (other languages are an asset)
*Education & Experience:*
* Bachelor?s Degree (preferred) * Minimum 2 years of administrative experience (preferred)
*Ready to Join Our Team?* If you're passionate about healthcare and want to work in a collaborative, community-focused clinic, we?d love to hear from you! Please email your resume and a brief cover letter telling us why you're a great fit for Feet First Clinic.
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Education: * Bachelor's Degree (preferred)
Experience: * Front desk: 2 years (preferred)
Work Location: In person