About this role
Client Experience CoordinatorHomenick Law · Sussex, NB · $38,000-$42,000/yearClear guidance. Real care. Every step of the way.Are you enthusiastic about crafting an unparalleled client experience? Do you possess a knack for technology, a vibrant personality, and an unyielding work ethic? If so, you might just be the perfect fit for our growing law firm in Southern New Brunswick!At our firm, we prioritize our clients above all else, and we're on the lookout for someone who can manage this aspect with finesse, charm, and a steadfast smile - even through the choppiest waters. As the primary point of contact, you will ensure every client feels right at home.What You'll DoServe as the warm, welcoming face and voice of our firm - setting the tone from the first interactionSeamlessly manage client intake processes with proficiency and graceCultivate and maintain an exceptional client journey from start to finishOccasionally travel locally as required - don't worry, it's part of the fun!Utilize your tech savvy to handle scheduling, file management, and communication through modern tools, including Clio and our own in-house document automationMaintain your cool and stay organized during peak times - your composure will be key!Perform various administrative and reporting tasks to keep our operations smoothContribute to a light-hearted and enjoyable office environment while ensuring superior service deliveryWho We're Looking ForA naturally friendly and outgoing individual who's always smilingExceptionally organized with a keen eye for detailA team player who is also capable of managing independent tasksStrong communicator, comfortable with engaging anyone at any timeWilling and able to undertake local travel as neededCommitted to inclusivity and diversity, embracing all clients and colleaguesLegal office experience (especially real estate) is a bonus, not a requirement - we're happy to train the right personPerks of the RoleA real 4-day work week - we're closed MondaysJoin a dynamic and supportive team that appreciates your contributionsOpportunities for professional growth as our firm expandsWork in a modern, forward-thinking law firm that focuses on a nurturing and engaging environment, backed by real tools, not just talkWe are committed to building an environment that is diverse and inclusive, representative of the communities in which we serve. We welcome and encourage applications from persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles, and members of the 2SLGBTQIA+ community. Applicants from these equity groups may self-identify through our online application process.As part of the recruitment process, we will provide accommodation(s) to candidates with disabilities. If you require an accommodation(s) to participate in the recruitment process with us, please contact us at [email protected] note, only selected candidates will be contacted for interviews.