About this role
*Job Duties *
Responsibilities include, but are not limited to the following:
* Cultivate customer relationships that ensure long term retention and future sales opportunity. * Handle inbound, unsolicited prospect calls and convert them into sales. * Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy. * Respond and follow up with customers in a timely and professional manner. * Investigate and expedite the resolution of customer problems and complaints while managing expectations. * Source and purchase irregular and/or out of stock items while following up to ensure on-time delivery. * Ensure a balance between exceeding customer expectations and achieving business profitability. * Update changes to existing accounts and enter new customer information into corporate database. * Conduct proactive sales efforts to expand business including cold calling prospects. * Collaborate with management to determine effective strategic sales approaches. * Other duties as assigned.
*Job Requirements *
* Competitive, and self-motivated attitude * Proficient with MS Office (i.e. Word, Excel, Outlook) * Strong math aptitude * Detail oriented * Strong interpersonal and communication skills * Strong customer management and follow-up skills * Problem solving / conflict resolution and negotiation skills * Ability to work well and excel while working with a team or individual
Join us in this exciting opportunity where your skills can make a significant impact on our growth!
Job Types: Full-time, Permanent
Pay: $60,000.00-$75,000.00 per year
Benefits: * Casual dress * Dental care * On-site parking * Paid time off * RRSP match * Vision care
Work Location: In person