About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Restaurant. Pub. Tasks: Must be of legal age to mix and serve alcoholic beverages. Address customers' complaints or concerns. Prepare and serve specialty food at customers' tables. Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings. Describe menu items including daily specials for customers. Enforce provincial/territorial liquor legislation and regulations. Advise on menu selections. Balance cash and record sales. Clear and clean tables, trays and chairs. Describe and advise on wine selection. Greet patrons, present menus, make recommendations and answer questions regarding food and beverages. Order and maintain inventory of wines and wine glassware. Perform sensory evaluation of wines. Serve food and beverages. Supervise other servers and bussing staff. Take orders and relay to kitchen and bar staff. Train staff. Assist clients/guests with special needs. Provide customer service. Certificates, licences, memberships, and courses : Smart Serve. ProServe program. Computer and technology knowledge: Electronic cash register. Point of sale system. Security and safety: Bondable. Work conditions and physical capabilities: Bending, crouching, kneeling. Fast-paced environment. Handling heavy loads. Physically demanding. Standing for extended periods. Work under pressure. Weight handling: Up to 9 kg (20 lbs). Up to 13.5 kg (30 lbs). Own tools/equipment: Uniform. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 7 months to less than 1 year. Employment terms options: Shift. Morning. Day.