About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Urban area. Hotel, motel, resort. Hospitality industry. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Perform same duties as workers supervised. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Hire and train staff in job duties, safety procedures and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Requisition materials and supplies. Supervision: 11-15 people. Staff in various areas of responsibility. Computer and technology knowledge: MS Outlook. Spreadsheet. Specialization or experience: Specialized environmental skills and knowledge. Security and safety: Basic security clearance. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Standing for extended periods. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Team player. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Evening. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Night. On call. To be determined. Day. Weekend. Health benefits: Dental plan. Health care plan. Financial benefits: Group insurance benefits. Life insurance. Long term benefits: Maternity and parental benefits. Other benefits: Learning/training paid by employer. Team building opportunities. Parking available. Wellness program. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Does not require Canadian work experience. Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Participates in a government or community program or initiative that supports Veterans . Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Supports Veterans in translating their military skills and experience into the language of the civilian job market . Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or netwo