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front desk agent @ WESTWOOD INN

CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service. Personal suitability: Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Resourcefulness. Screening questions: Are you available for shift or on-call work?. Are you currently a student?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Employment terms options: Shift. Flexible hours. Experience: Experience an asset. Health benefits: Health care plan. Financial benefits: Bonus. Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.

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