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customer relations clerk @ Leah The Plumber

CAOnsiteFull-time
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About this role

Education: No degree, certificate or diploma. Work setting: Urban area. Willing to relocate. Office building. Tasks: Advise clients on advertising or sales promotion strategies. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Maintain and manage digital database. Answer clients' inquiries and provide information. Professionalism in customer service. Computer and technology knowledge: Database software. Internet. MS Excel. MS Outlook. MS Windows. MS Word. Spreadsheet. Google Drive. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Experience: 7 months to less than 1 year. Employment terms options: Morning. Day. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus.

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