About this role
Job Title: Business Intelligence and Analytics Analyst
Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Located in Woodbridge, VA, Zeiders' employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.
Essential Duties and Responsibilities
• Develop and maintain dashboards, reports, and analytics products that provide visibility into platform usage, operational performance, and program outcomes
• Collaborate with data architects, data engineers, and program stakeholders to identify reporting needs and define data requirements
• Analyze data from enterprise systems to identify trends, usage patterns, and opportunities for operational improvement
• Develop data visualizations that communicate complex information in a clear and accessible format
• Support development of reporting capabilities that allow stakeholders to monitor key program indicators and performance metrics
• Assist with validation of reporting data and ensure accuracy of analytics outputs
• Support data related inquiries from program leadership and stakeholders
• Participate in Agile delivery activities and collaborate with technical teams supporting the data environment
Required Qualifications
• Bachelor's degree in Data Science, Information Systems, Business Analytics, Computer Science, Statistics, or a related technical field
• Five or more years of experience supporting data analysis, reporting, or business intelligence activities
• Experience developing dashboards or reports that support operational performance monitoring and program metrics. using modern analytics and visualization tools.
• Experience analyzing data from enterprise systems or digital platforms
• Experience working with SQL queries or similar data retrieval methods
• Experience working within Agile delivery environments and collaborating with technical teams
• Experience applying data visualization best practices to develop user-focused dashboards and reports
• Strong analytical and communication skills with ability to translate data insights into understandable information for stakeholders
• Proficiency in Microsoft Office Suite applications, including Excel, Word, PowerPoint and Outlook.
Preferred Qualifications
• Experience supporting analytics platforms or reporting tools in cloud environments such as AWS
• Experience supporting federal or complex enterprise programs
• Relevant analytics or data certifications are a plus
Other Requirements
• Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints.
• This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
• Ability to work both independently and as part of a team.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations;.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Reasoning Ability - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Analytical, evaluative, and problem-solving abilities. Ability to conduct research into IT issues, technologies, and products.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise level in the work environment is usually quiet. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a contingent opportunity and would begin work upon the contract award. #NATIONWIDE
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Compensation is based on geographic location and experience. Wages are available upon request.