About this role
ESSENTIAL FUNCTIONS
• Schedule and forecast backlogs and planned component replacement according to the preventive maintenance schedule.
• Set up a preventive maintenance schedule for the contract trucks.
• Open work orders for preventive maintenance items and backlogs.
• Assist with data collection for the availability process.
• Coordinate with the tool room attendant to assure parts availability for backlog work.
• Lead and adhere to safe work practices and procedures.
• Schedule and coordinate maintenance of Wyoming Machinery owned support equipment.
• Prepare component schedulers for CRC/DTC repairs.
• Research component life and warranty application.
• Verify completion of service reports and proper forms while reviewing work orders for accurate closing and warranty purposes. Make necessary corrections and communicate issues clearly.
• Answer contract work order questions for Contract Coordinators.
• Review proformas from Contract Coordinators before sending to customers, as needed.
• Monitor and update backlog system for accuracy.
• Verify standard job application to work orders/segments (labor and parts list as applicable).
• Document all mileage/hours on contract support equipment.
• Update MCS and DBS with contract component tracking numbers.
• Create and distribute contract component change-out(usage) reports for the customer and Wyoming Machinery Company's business department.
• Enter mileage reimbursement(travel) sheets daily into DBS for payroll.
• Ensure verification of credited parts.
• Verify parts and labor accuracy per segment level across DBS and STW.
ADDITIONAL FUNCTIONS
• Issue vendor PO's for outside labor and materials.
• Answer telephone calls and email correspondence.
• Maintain records to support contract functions.
• Participate in daily safety meetings and occasionally lead them.
• Provide backup support.
• Perform related duties and responsibilities.
• Travel to contract site.
QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY
• High School diploma or equivalent.
• Driver's license in good standing.
• A minimum of 5 years' related experience in the heavy equipment maintenance field.
• Knowledge of CAT equipment and parts.
• Able to read, write, speak and understand English.
• Able to proofread, punctuate and spell correctly, use proper grammar, etc.
• Knowledge of basic mathematical principles.
• Familiar with contract documents.
• Able to operate all types of office equipment.
• Able to type and enter data accurately and at a speed necessary for successful job performance.
• Able to learn the procedures and functions of the assigned position.
• Able to plan and organize work to meet schedules and timelines.
• Able to understand and follow oral and written instructions.
• Able to communicate clearly and concisely, both orally and in writing.
• Able to establish, maintain, and foster positive and harmonious working relationships with others in the course of work.
• Able to maintain confidentiality.
PHYSICAL/ENVIRONMENTAL REQUIREMENTS
· Prolonged sitting, keyboarding and standing
· Exposure to extreme weather conditions, noise, dust, etc.
· 12 hour work day, 7 days per two weeks on a 5/4 rotation