About this role
Domino's Pizza in East Alton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this dynamic role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
Answer incoming phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactions with precisionProvide outstanding customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environment, adhering to food safety standardsCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold store cleanlinessHandle multiple tasks simultaneously during peak hoursLift and move items weighing up to 25 lbs as needed Excellent customer service skills with a friendly and professional demeanorStrong communication abilities, particularly in handling phone ordersBasic math skills for accurate cash handling and transaction processingAbility to follow directions and adhere to company proceduresPhysical stamina to stand for extended periods and lift up to 25 lbsFlexibility to work weekends, holidays, and various shifts as neededMultitasking capabilities to manage multiple orders and tasks efficientlyTeam player attitude with a willingness to support colleaguesBasic computer skills for operating order-taking systemsFood handling experience or knowledge is a plus, but not requiredHigh school diploma or equivalent preferredMust be at least {AGE} years oldAbility to pass a pre-employment drug test and criminal background check All your information will be kept confidential according to EEO guidelines.